1. Introduction
Elite AV Designs ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eliteavdesigns.com or contact us regarding our home theater, smart home automation, motorized window covering, and surveillance installation services.
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
- •Fill out our contact form (name, email address, phone number, and project details)
- •Call us or send us an email directly
- •Request a consultation or quote
- •Interact with us on social media
We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- •Respond to your inquiries and provide requested services
- •Schedule consultations and prepare project estimates
- •Communicate with you about your project or our services
- •Improve our website and user experience
- •Analyze website traffic and usage patterns
- •Comply with legal obligations
4. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us understand how you use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
We may use third-party analytics services (such as Google Analytics) that use cookies to collect anonymized data about website usage. These services help us understand visitor behavior and improve our website.
5. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you, provided they agree to keep your information confidential. These may include:
- •Web hosting providers (Vercel)
- •Analytics services (Google Analytics)
- •Email service providers for communication
We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to protect data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights (Colorado Privacy Act)
Under the Colorado Privacy Act (CPA), Colorado residents have certain rights regarding their personal data, including:
- •The right to know whether we are processing your personal data
- •The right to access your personal data
- •The right to correct inaccuracies in your personal data
- •The right to delete your personal data
- •The right to opt out of targeted advertising or the sale of personal data
To exercise any of these rights, please contact us at javier@eliteavdesigns.com or call us at (303) 881-3413.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: